If you have any problems or queries with your purchase please contact us so we can work out the best way forward.
We have a 30-day return policy, which means you have 30 days after receiving your item to have it returned back to us. For muzzles this is extended to 3 months as we appreciate it may take some time to accustom your dog to the muzzle.
Returns are accepted and refund will be given on receipt of the returned item, which must be in the same condition that you received it, unused, with tags and in the original packaging where appropriate.
Postage costs are the responsibility of the customer.
Retruns should be sent to:
7 Atherton lane
Brighouse
West Yorks
HD6 3TJ
Please complete the coloured return form or the order note with details of which items you are returning.
